We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint
We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as “controller” of that personal information for the purposes of those laws.
Key terms
It would be helpful to start by explaining some key terms used in this policy:
We, us, our
Our representative
Personal information
Special category personal information
Law Office of Heidi Drivdahl, PLLC
Heidi Drivdahl, 206-310-1651
Any information relating to an identified or unidentifiable individual
Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
Genetic and bio metric data
Data concerning health, sex life or sexual orientation
Personal Information We Collect About You
- Your name and contact information, including email address and telephone number and company details
- Your billing information, transaction and payment card information
- Information about how you use our website, IT, communication and other systems
- Your responses to surveys, competitions and promotions
This personal information is required to provide services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing services to you.
How Your Personal Information is Collected
We collect most of this personal information directly from you—in person, by telephone, text or email and/or via our website. However, we may also collect information:
- From publicly accessible sources, e.g., Social Media accounts, Companies House or Secretary of State;
- From cookies on our website—for more information on our use of cookies, please see our cookies policy.
How Your Personal Information is Collected
We collect most of this personal information directly from you—in person, by telephone, text or email and/or via our website. However, we may also collect information:
- From publicly accessible sources, e.g., Social Media accounts, Companies House or Secretary of State;
- From cookies on our website—for more information on our use of cookies, please see our cookies policy.
How and Why We Use Your Personal Information
Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.,:
- To comply with our legal and regulatory obligations;
- For the performance of our contract with you or to take steps at your request before entering into a contract;
- For our legitimate interests or those of a third party –or–
- Where you have given consent.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
What we use your personal information for
To provide services to you
To prevent and detect fraud against you or Law Office of Heidi Drivdahl, PLLC
Ensuring business policies are adhered to, e.g., policies covering security and internet use
Operational reasons, such as improving efficiency, training and quality control
Our reasons
For the performance of our services for you or to take steps at your request before entering into an agreement to provide services
For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you
For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you
For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price